The pro shop based in 98467

Appliance Repair Run Like a Trade, Not a Side Hustle

Measured diagnosis, a written job sheet, one price for the whole fix — from the only shop that starts its day inside University Place.

  • Same-day arrivals most weekdays
  • Findings in writing, every visit
  • All brands, all decades
  • UP · Fircrest · West Tacoma · harbor · 98023
Mary inspecting the control side of a stainless gas range with a flashlight, tool bag open on the floor
Same-day arrivals available most weekdays Written job sheet on every visit Dispatched from inside University Place Every brand · every decade
Meet the crew

Mary & Derek, Mid-Routine

Mary checking the drum and door of an opened dryer beside its matching washer
Door off, drum checked — the forty-minute standard starts with eyes on the hardware.
Derek metering a French-door refrigerator with both doors open and the tool bag staged
Derek on a cold-side call — probes logged before a single panel comes off.
Mary inspecting the control side of a stainless gas range with a flashlight, tool bag open on the floor
Mary reading a gas range’s control cluster — light first, meter second, verdict last.
Mary examining an open dishwasher rack with a flashlight in a navy kitchen
Racks out, rails lit — dishwasher faults get caught while they are still cheap.
Mary testing a washer control board with a multimeter through the open service panel
Meter on the washer’s board — the reading decides, not the guess.
The difference

What “Pro” Means on the Invoice

Numbers Before Opinions

Probes, amp clamps and airflow gauges do the diagnosing. You see the readings on the job sheet, next to the price they justify.

The Job Sheet

Every visit produces a written record: findings, measurements, the quote, the work done. Your machine’s history is on file for the next call.

Dispatch Lives Here

The truck starts its day at a 98467 address. Short hops mean kept windows — and UP, Fircrest and West End addresses catch every cancellation gap.

Pro Standard, Independent Shop

Factory-level procedure without factory strings: we hold no brand authorizations, claim none, and answer only to the customer paying the invoice.

Repairs

Six Machines, Six Standards

Each appliance gets its own documented routine — the checklist is the service.

Dryer Repair

The forty-minute-load standard, enforced with an airflow gauge before any part is sold.

The full standard →

Refrigerator Repair

The eleven-point cold-side routine: probes, frost pattern, amp clamp — the fault found by number, not by hunch.

The full standard →

Dishwasher Repair

Checklist opens at the base pan — floor first, machine second, faults found while they are small.

The full standard →

Washer Repair

Fill, wash, drain, spin — every complaint sorted into its lane before the truck moves.

The full standard →

Freezer & Ice Maker Repair

Warm freezers triaged to the front; ice makers tested end to end instead of module-swapped.

The full standard →

Oven & Range Repair

Calibrated-probe bake tests, vintage wall-oven parts channels, zero safety shortcuts.

The full standard →
How a job runs

Three Stops From Call to Fixed

Intake That Actually Listens

Machine, symptom, model number if handy. The intake call sorts your fault into a lane and loads the truck with the probable parts.

Measured Diagnosis On Site

The routine for your machine runs start to finish — instruments first. Findings land on the job sheet with one written price for the complete fix.

Repair, Test, Record

Approved work gets done, the machine gets a full test cycle, and the job sheet gets filed — so the next call about this machine starts smarter.

Every badge

Brand-Agnostic on Principle

From big-box workhorses to premium built-ins — serviced as an independent shop, with no factory authorizations held or implied, and no brand talked up because a rep bought lunch.

WhirlpoolGELGSamsungMaytagKenmoreFrigidaireKitchenAidBoschAmanaSpeed QueenElectroluxSub-ZeroWolfThermadorMieleVikingMagic Chef
Territory

Five Communities on the Day Sheet

Close-in coverage, planned legs, windows that hold. The 98467 shop sits in the middle of all of it.

The shop

Based on 59th, Working Everywhere You Shop and Commute

University Place Pro Appliance runs out of a 98467 address — the same city where most of our customers live. That single fact drives everything people end up liking about us: windows built on ten-minute hops instead of freeway guesses, follow-ups that land the day a part arrives, and a lead technician, Mary, who has probably already repaired your exact machine three streets over.

The other habit that sticks is the paperwork. Every visit ends with a job sheet — what was measured, what it meant, what was done, what it cost. Landlords forward them, sellers attach them to disclosures, and households keep them in the kitchen drawer for the day the other machine acts up.

Booking takes a call to (564) 221-8355 or two minutes on the request form. Either way, intake sorts the fault before the truck moves — which is why the right part is usually already aboard.

Request a Service Slot

Phone, ZIP, address and the fault in your own words — dispatch replies with a real window.