The request form asks for a phone number, a ZIP code, a service address, the machine type and a fault description — the minimum a dispatch board needs. Nothing more is collected, and nothing collected is used for anything except scheduling and performing your repair.
Submissions arrive through a form-delivery service and become part of the job records — the same file your job sheets live in, kept so future visits start with history instead of amnesia. Records are not sold, shared, rented or fed to marketing lists, and this shop sends no promotional messages.
No advertising trackers, no identity-level analytics, no cookies beyond what basic hosting requires. The form skips names and email addresses on purpose — a repair booking needs neither.
Want your records gone after a job closes? Call (564) 221-8355 and say so; everything goes except what tax law makes any business keep of its invoices.